CORE SKILLS
TECHNICAL PROJECT MANAGEMENT
I earned my Masters degree in Project Management in 2012.
I had to honor to work with the Director of PMO with Henry Ford Health System. We built a Project Management Office in which we were able to consolidate /identify projects that were approved and either In Process or Ready to begin and developed a reporting system so that we were able to report the the COO what was happening at the various levels within the hospital system - i.e., Corporate, Hospital, Physician Offices, and various other levels.
I transitioned to Karmanos in which I was the lead project manager to implement a Radiology Management System in the 13 Radiation Oncology centers. We were able to implement all locations and perform an upgrade to all 13 locations within 18 months.
I moved to McClaren Health corporate offices and managed several projects along with consolidating/documenting/reporting on all corporate projects.
PROBLEM MANAGEMENT, CUSTOMER SERVICE, AND MORE!
I started out in the 80's working in Automotive Manufacturing where I was responsible for technical support for a global plastic molding injection company. I was the primary contact for first level support. With this company I went through two different acquisitions in which I transitioned from Tier 3 to Tier 2 supplier.
From automotive, I transitioned to retail distribution, where again I was the first level contact for technical support, user ID's, and new equipment tracking and deployment.
Health care was my last transition for technical support where I was responsible for leading a 24 x 7 x 365 Service center for 5 major hospitals in the Metro Detroit area. I implemented Problem Management in which we were able to gather a team within 15 minutes of a major outage and troubleshoot the issue, with either a work around or solution.
HOME REMODELING
I've always had a flair for home repair and woodworking. Over the past five years I've built several pieces of furniture.
During the Covid-19 pandemic I taken the time to remodel several homes. Click on the Learn More button below to see details on the remodels with before/after pictures.


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500 Terry Francois Steet
San Francisco, CA 94158
123-456-7890

